How Can We Help?
Find answers to common questions or contact our support team
Contact Support
Our support team is here to help you with any questions or issues.
support@finlycloud.comSend EmailFrequently Asked Questions
How do I get access to Finly?
Finly is currently in invite-only early access. Sign up on our homepage to join the waitlist. We're gradually opening access to new users.
Is my financial data secure?
Yes. We use bank-level encryption (AES-256) and never store your banking credentials. We only have read-only access to your transaction data.
What makes Finly different from other finance apps?
Finly is a long-term habit coach, not a budgeting app. It remembers your habits, tracks your progress over weeks and months, and adapts its guidance as you change.
What is the pricing?
Finly will be subscription-based with planned pricing of CAD $10–15 per month. Early access users will receive special pricing information.
Can I delete my account?
Yes. Account deletion is permanent and will remove all your data. You can request account deletion by contacting support.
Response Time
We typically respond to support requests within 24-48 hours during business days. For urgent security matters, please mark your email as “URGENT” in the subject line.